Privacy

Glyndusk keeps the email, phone, and order number needed to ship, cancel, refund, and answer support. Call summaries are stored so the desk can see what the AI did. Payment cards stay with Shopify.

Marketing calls and texts stay off unless a prior express written consent record is on file, the number is not on the internal do-not-call list, and the local time is between 8am and 9pm. STOP ends texts immediately.

Email support@glyndusk.com to ask for a copy of what we store or to delete a support thread.